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PICKUP & DELIVERY
PICKUP & DELIVERYLTL Service Definitions
Liftgate, residential delivery, appointments, and other accessorial services can affect your quote. Identify your pickup and delivery needs before booking.
Understand LTL services →Resource Library Has Your Answers
THE LOGISTICS WORLDWIDE RESEARCH HUB
Know more.
Ship with confidence.
Clear answers, practical tools, and freight know-how—all in one place. Prepare your shipment, understand your options, and take the next step with a team that knows logistics.
FIND YOUR ANSWER
A better shipment starts with the right information.
Start with the guide that fits your question. Keep these essentials close from the first quote to final delivery.
02
CLASS & DENSITY
CLASS & DENSITYFreight Class Explanations
Dimensions, weight, and commodity details help determine the right LTL classification. Learn why density, handling, stowability, and liability matter.
Explore freight classification →03
FREIGHT LANGUAGE
FREIGHT LANGUAGEShipping Terms Glossary
From bills of lading to proof of delivery, get plain-language explanations for the terms and abbreviations used throughout your shipment.
Open the freight glossary →04
DOCUMENTS & SUPPORT
DOCUMENTS & SUPPORTLTL Carrier Claim Forms
Access carrier claim forms and submission links. Gather shipment records, photos, and supporting documents when reporting loss, damage, or shortage.
Find carrier claim forms →BEFORE YOU BOOK
Six details that make a stronger quote request.
A little preparation helps your team and ours work from the same information. Use this checklist before requesting pricing.
Put your shipment details to work →Pickup & delivery
ZIP codes, business names, facility type, and site contacts.
Packaged dimensions
Length, width, and height of each handling unit—including the pallet.
Total weight
Include packaging and pallet weight, plus the number of pieces.
Commodity & packaging
What is shipping, how it is protected, and whether it can be stacked.
Equipment & access
Loading dock or forklift access, liftgate needs, appointments, or limited-access locations.
Timing & special handling
Ready date, requested delivery window, temperature needs, or other shipment requirements.
A USEFUL FIRST STEP
Get a clearer picture of freight density.
Enter the outside dimensions and total weight of one packaged handling unit. This tool estimates pounds per cubic foot—helpful information for an LTL quote.
Density is one part of freight classification. This estimate does not assign an NMFC item or freight class. Confirm classification and shipment details with our team.
Learn how classification works →WATCH & LEARN
See the next step before you take it.
How to request a freight quote
A walkthrough of the Logistics Worldwide quote process. Playback starts only when you choose.
Open walkthrough video ↗More from Logistics Worldwide
Explore company videos and freight-related content on our YouTube channel.
Visit our YouTube channel ↗Explore online quoting & tracking
Learn about the technology that helps you manage rates, bookings, and shipment visibility.
Explore our technology →Keep learning between shipments
Find freight insights, practical shipping articles, and company updates.
Read the LW blog →QUICK ANSWERS
Common questions. Clear next steps.
How do I know whether I need a liftgate?
Tell us whether a loading dock or forklift is available at both ends. If the freight must be lowered from the trailer to ground level, a liftgate may be needed. Confirm equipment availability and handling requirements before booking.
What should I measure for an LTL quote?
Measure the outermost packaged length, width, and height of each handling unit, including the pallet and any overhang. Provide total weight and an accurate commodity description.
What is the difference between a BOL and a POD?
A bill of lading (BOL) records shipment and transportation details. Proof of delivery (POD) records delivery acknowledgment. Keep copies of both with your shipment records.
What should I do if freight arrives damaged?
Document visible exceptions on the delivery receipt, take clear photographs, preserve packaging, and contact our team promptly. Carrier requirements and filing time limits vary; use the carrier claim directory for the applicable process.
Can Logistics Worldwide help me choose a service?
Yes. Share your shipment size, commodity, origin, destination, and timing. Our team can discuss options such as LTL, full truckload, flatbed, refrigerated, expedited, intermodal, or drayage.
YOUR FREIGHT. OUR FOCUS.
Still have a shipping question?
Bring us your shipment details. We’ll help you find a practical next step.
Resources
Logistics Worldwide wants our clients to have as much industry information as possible. So, we have put together this library to help you find information that you may need on the fly.
Understand the additional services your less-than-truckload (LTL) shipment may need before requesting a quote. This guide explains common pickup and delivery options, including liftgates, inside service, appointments, residential locations, and limited-access facilities. Knowing which services apply helps you provide accurate shipment details and avoid unexpected charges. Service availability and pricing vary by carrier and shipment. Learn more >>
Learn how freight classification affects your LTL shipping quote. This resource explains the role of density, handling, stowability, and liability in determining freight class, and why accurate shipment details matter. Understanding freight class can help you prepare a more accurate quote request and reduce the risk of reclassification charges. Logistics Worldwide can help confirm the classification for your shipment. Learn more >>
Logistics Worldwide has put in the effort for you so that you have access to terms in the transportation industry. The glossary has over 750 freight, shipping, and supply chain management terms. This glossary can help determine what each shipping acronym means, what each type of payment and credit terms are, the meaning of some industry “slang” terms, and much more. If it's not here and you feel it should be, please let us know and we can have it added for everyone's convenience. Learn more >>
Find claim forms, online submission links and filing instructions for LTL carriers in one convenient directory. Select your carrier to access the resources needed for loss, damage or shortage claims. Learn more >>
