LTL Service Definitions.
Fewer surprises.
Better shipment planning.

Service at an airport cargo or freight facility.

Before you quote: Provide the cargo terminal, hours, access procedures, and a site contact.

Service at an active construction site or jobsite.

Before you quote: Share gate access, road conditions, unloading equipment, and a site contact.

Service at a farm, ranch, or agricultural property.

Before you quote: Confirm truck access, surface conditions, equipment, and receiving hours.

Service at a federal, state, or local government facility.

Before you quote: Tell us about identification, security clearance, and appointment requirements.

Service at a hospital or healthcare facility.

Before you quote: Identify the receiving entrance, dock access, and delivery restrictions.

Service at a self-storage or mini-storage facility.

Before you quote: Confirm gate codes, access hours, aisle clearance, and who will move the freight.

Freight movement beyond the carrier’s standard pickup point.

Before you quote: Confirm the exact location and distance. Stairs, unpacking, installation, and room-of-choice service are not automatically included.

Service at a military installation with controlled entry.

Before you quote: Provide base access rules, identification requirements, and appointment details.

Service at a mining or extraction site.

Before you quote: Specify the entry point, safety requirements, road access, and equipment available.

A prearranged pickup date or time window.

Before you quote: Provide the required window and scheduling contact. An appointment is separate from a guaranteed transit commitment.

A hydraulic platform raises or lowers freight between the trailer and ground.

Before you quote: Request it separately at each end where needed. Confirm packaged dimensions, weight, and equipment capacity.

Service at a location with access, hours, staffing, or operating conditions outside standard commercial freight operations.

Before you quote: Describe the actual site. Carrier definitions and charges vary, including at some locations that are businesses.

A request for the carrier to contact a site representative before arrival.

Before you quote: Provide a reachable phone number. Notification alone does not create a fixed appointment or delivery guarantee.

A pallet jack helps move palletized freight over suitable level surfaces.

Before you quote: Confirm pallet clearance and surface conditions. It cannot replace a liftgate, forklift, or stair service.

Service at a church, mosque, synagogue, temple, or other religious facility.

Before you quote: Confirm staffing, hours, accessible entrances, and loading equipment.

Service at a seaport or marine terminal.

Before you quote: Provide terminal details, release information, appointments, and access requirements. Container drayage may require a different service.

Service at a correctional facility.

Before you quote: Describe security screening, approved delivery points, and scheduling restrictions.

Service at a residence or a location the carrier classifies as residential.

Before you quote: Tell us if a business operates from the home. Residential service does not automatically include a liftgate or inside handling.

Service at a school, university, or educational campus.

Before you quote: Identify the receiving building, hours, security procedures, and dock availability.

Sorting or separating freight according to the site’s receiving or shipping instructions.

Before you quote: Provide piece counts, sorting instructions, and labor requirements.

Service at a convention center, exhibition hall, or trade show.

Before you quote: Supply show dates, booth details, receiving windows, and any advance-warehouse or material-handling requirements.

Service at an airport cargo or freight facility.

Before you quote: Provide the cargo terminal, hours, access procedures, and a site contact.

Service at an active construction site or jobsite.

Before you quote: Share gate access, road conditions, unloading equipment, and a site contact.

A prearranged delivery date or time window.

Before you quote: Provide the required window and scheduling contact. An appointment is separate from a guaranteed transit commitment.

A hydraulic platform raises or lowers freight between the trailer and ground.

Before you quote: Request it separately at each end where needed. Confirm packaged dimensions, weight, and equipment capacity.

Service at a location with access, hours, staffing, or operating conditions outside standard commercial freight operations.

Before you quote: Describe the actual site. Carrier definitions and charges vary, including at some locations that are businesses.

A request for the carrier to contact a site representative before arrival.

Before you quote: Provide a reachable phone number. Notification alone does not create a fixed appointment or delivery guarantee.

A pallet jack helps move palletized freight over suitable level surfaces.

Before you quote: Confirm pallet clearance and surface conditions. It cannot replace a liftgate, forklift, or stair service.

Service at a farm, ranch, or agricultural property.

Before you quote: Confirm truck access, surface conditions, equipment, and receiving hours.

Service at a federal, state, or local government facility.

Before you quote: Tell us about identification, security clearance, and appointment requirements.

Service at a grocery distribution center or food warehouse.

Before you quote: Confirm appointments, purchase-order references, food-handling requirements, and any lumper arrangements.

Service at a hospital or healthcare facility.

Before you quote: Identify the receiving entrance, dock access, and delivery restrictions.

Service at a self-storage or mini-storage facility.

Before you quote: Confirm gate codes, access hours, aisle clearance, and who will move the freight.

Freight movement beyond the carrier’s standard delivery point.

Before you quote: Confirm the exact location and distance. Stairs, unpacking, installation, and room-of-choice service are not automatically included.

Service at a military installation with controlled entry.

Before you quote: Provide base access rules, identification requirements, and appointment details.

Service at a mining or extraction site.

Before you quote: Specify the entry point, safety requirements, road access, and equipment available.

Service at a church, mosque, synagogue, temple, or other religious facility.

Before you quote: Confirm staffing, hours, accessible entrances, and loading equipment.

Service at a seaport or marine terminal.

Before you quote: Provide terminal details, release information, appointments, and access requirements. Container drayage may require a different service.

Service at a correctional facility.

Before you quote: Describe security screening, approved delivery points, and scheduling restrictions.

Service at a residence or a location the carrier classifies as residential.

Before you quote: Tell us if a business operates from the home. Residential service does not automatically include a liftgate or inside handling.

Service at a school, university, or educational campus.

Before you quote: Identify the receiving building, hours, security procedures, and dock availability.

Sorting or separating freight according to the site’s receiving or shipping instructions.

Before you quote: Provide piece counts, sorting instructions, and labor requirements.

Service at a convention center, exhibition hall, or trade show.

Before you quote: Supply show dates, booth details, receiving windows, and any advance-warehouse or material-handling requirements.

An arranged process limits the visibility of selected shipper or consignee information on shipping documents.

Before you quote: Provide accurate parties and routing instructions to our team; do not conceal regulated or required shipment information.

A shipment with a deadline that needs a specifically agreed service plan.

Before you quote: Give the exact deadline and consequence of delay. Ask whether a guaranteed or expedited service is required.

Food-related cargo with cleanliness, handling, or equipment requirements.

Before you quote: Describe the commodity and required conditions. Food-grade does not by itself mean refrigerated.

Freight is held at the destination carrier terminal for collection.

Before you quote: Confirm terminal approval, pickup hours, identification, equipment, and any storage deadline.

A customs-controlled movement under bond before final clearance.

Before you quote: Provide the required customs and broker instructions. Approval and supporting documentation are required.

A carrier-specific service intended to reduce freezing exposure for eligible freight.

Before you quote: Confirm seasonal availability, restrictions, and handling. For a defined temperature range, request temperature-controlled service.

A request for delivery acknowledgment by an authorized recipient.

Before you quote: Confirm the documentation required. A signature alone does not establish freight condition or waive inspection needs.

Driver assistance with agreed loading or unloading tasks.

Before you quote: Specify the tasks, labor, equipment, and which end needs help. It is separate from inside or liftgate service.

A third-party loading or unloading crew used by some facilities.

Before you quote: Confirm who arranges and pays the lumper and whether receipts or advance approval are needed.

Two people are assigned for handling that one driver cannot safely complete.

Before you quote: Explain the freight, access, and handling tasks. Equipment and crew availability must be confirmed.

Service outside a facility’s or carrier’s standard operating hours.

Before you quote: Give exact hours, a reachable contact, and a confirmed access plan.

A requested pickup or delivery on a weekend.

Before you quote: Give the date and site hours; carrier availability and additional charges must be confirmed.

Shipment visibility through an available tracking system or device.

Before you quote: Confirm update frequency, access method, and coverage; tracking is not a delivery-time guarantee.

Requested photographs documenting agreed shipment milestones or condition.

Before you quote: Specify what must be photographed and how it should be delivered.

A requested overnight parking arrangement appropriate to the shipment’s security needs.

Before you quote: Share the security requirements in advance; acceptance and availability must be confirmed.

The truck movement linking a shipper or receiver with a rail ramp or marine terminal.

Before you quote: Identify the origin and destination legs, appointments, releases, and equipment requirements.

The wheeled frame used to carry a shipping container over the road.

Before you quote: Confirm chassis supply, type, use period, and return location.

A container is collected before the final delivery move and held under an agreed plan.

Before you quote: Provide release status, availability, free time, delivery timing, and storage requirements.

Special chassis planning for a container whose weight needs additional axle capacity or other arrangements.

Before you quote: Supply verified cargo and container weights. Legal limits, permits, and equipment must be checked.

A movement needing customs coordination or an approved bonded carrier process.

Before you quote: Provide broker contacts, release status, and customs instructions.

A requested overnight holding arrangement before the next leg of a move.

Before you quote: Specify the location, duration, security, and commodity requirements.

A separate trip or movement to obtain or return a chassis at a location different from the container location.

Before you quote: Provide container, chassis pickup, and chassis return locations.

A container is transferred from one chassis to another using approved lifting equipment.

Before you quote: Confirm terminal approval, equipment, scheduling, and responsibility for charges.

Chassis use beyond the period included in the planned move.

Before you quote: Share anticipated use dates and return arrangements.

A pickup or delivery stop added to the planned route.

Before you quote: Provide every address, stop sequence, handling requirement, and time window.

Freight is transferred between equipment or through a facility as part of the route.

Before you quote: Provide handling-unit details, equipment types, labor, and any storage needs.

Required authorizations for a move exceeding applicable size or weight limits.

Before you quote: Provide accurate loaded dimensions, weights, equipment, and route details.

Escort vehicles support an oversize movement when the route or permit requires them.

Before you quote: Confirm requirements through the move plan and issuing authorities.

An assessment of route clearance and access for a challenging load.

Before you quote: Provide loaded dimensions and exact origin and destination access details.

A pole-equipped escort helps assess overhead clearance for an overheight move.

Before you quote: Requirements depend on the load, route, and permit conditions.

Law-enforcement escort coordinated when required for a permitted move.

Before you quote: Scheduling and requirements must be confirmed with the relevant authorities.

Coordination with utilities for a move affected by wires, infrastructure, or access restrictions.

Before you quote: Allow lead time and provide the proposed route and loaded dimensions.

Specialized equipment and qualified personnel load, unload, or position freight.

Before you quote: Specify weights, lifting points, access, site conditions, and who provides the equipment.

Covering used on eligible open-deck freight for agreed protection.

Before you quote: Specify full coverage, partial / smoke tarp, steel tarp, or lumber tarp needs. Tarps are not enclosed or temperature-controlled equipment.

Site rules that drivers must follow before entry or handling.

Before you quote: Provide required protective equipment, site escorts, orientations, check-in steps, and expected time.

Transportation Worker Identification Credential, required for unescorted access at secure port and maritime facilities.

Before you quote: Confirm the facility’s credential and escort requirements before dispatch.

The driver and equipment remain while freight is loaded or unloaded.

Before you quote: Share expected time and staffing. Free time and detention terms depend on the quoted service.

Equipment is left at pickup, delivery, or both under an agreed placement and retrieval plan.

Before you quote: Confirm space, security, equipment availability, use period, and retrieval timing.

The time required to load or unload the shipment.

Before you quote: Choose two hours or less, or additional hours. Free time and detention terms are set by your quote.

Temperature-controlled service planned around a commodity’s required conditions.

Before you quote: Provide the setpoint, acceptable range, product temperature at pickup, and pre-cooling status.

Temperature service selected for fresh products or an agreed ambient range.

Before you quote: Specify the commodity, required range, airflow or handling needs, and timing.

Requested temperature records, real-time monitoring, or both.

Before you quote: Confirm the device or reefer data available, reporting period, and delivery method.

A shipment contains products requiring different temperature conditions.

Before you quote: Provide each product’s requirements; compartment and equipment capability must be confirmed.

Freight classified as hazardous materials needs appropriate acceptance, documentation, and handling.

Before you quote: Provide the proper shipment details and required documentation for carrier review before booking.

An accepted service commitment with carrier-specific terms.

Before you quote: Confirm the exact commitment and exclusions in writing. A requested delivery date or appointment is not automatically a guarantee.

The agreed method of securing freight to appropriate equipment.

Before you quote: Provide securement points and load details so the carrier can confirm a suitable plan.

A facility classification describing whether a loading dock is available.

Before you quote: Confirm usable dock height and equipment. A commercial address alone does not establish forklift or liftgate availability.

Commercial shipping locations with their own operating and receiving procedures.

Before you quote: Provide dock access, hours, appointment rules, and any reference numbers.

A site that may have unpaved access, limited maneuvering room, or limited staffing.

Before you quote: Share ground conditions, trailer access, equipment, and hours.

Rail-related pickup or delivery locations requiring a planned truck or rail handoff.

Before you quote: Provide ramp or siding details, release status, railroad instructions, and equipment responsibilities.

A request for help with a requirement that does not fit the listed selections.

Before you quote: Describe the location, freight, handling, and timing in Additional Shipment Information; our team can clarify the next step.