Fictitious Pickups Are Rising: Six Checks Before You Release Freight
Tuesday, November 10, 2026
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Cargo theft is changing shape. Verisk CargoNet recorded 547 supply chain theft incidents in the U.S. and Canada in the third quarter of 2026, down 33% from a year earlier. Losses still rose 12% to $230.1 million. The year-to-date average value of a stolen load climbed about 72%, from $261,115 to $448,456.
The fastest-growing method is the fictitious pickup: a thief poses as the assigned carrier or driver and drives away with a legitimate load. Fictitious pickups made up about 25% of reported incidents in the third quarter, up from 18% a year earlier.
Freight-fraud platform Highway reported a similar pattern in its own network. In its third-quarter Freight Fraud Index, 40.2% of stolen-load reports involved compromised communications, such as hijacked email accounts or fake contact details. Reports of carrier ownership changes rose 111% from the second quarter, and Highway counted 15,491 unauthorized changes to carrier contact information on file with FMCSA.
CargoNet warns that theft risk may rise during the holiday season, when facilities close and staffing is lighter. Here are six checks shippers can put in place before the busiest weeks of the year.
1. Know who is coming before the truck arrives
Before pickup day, get the carrier name, USDOT number, driver name and truck and trailer numbers for each load. Give that information to the people working your dock and gate. If a driver arrives without a matching name or equipment, the dock team should know immediately.
2. Confirm changes through a number you already trust
Many thefts start with a "small" change by email or text: a new driver, a different truck, an earlier pickup or a new delivery address. Do not confirm a change by replying to the message that requested it. Call your transportation provider at a number you already have. To reach a carrier directly, FMCSA advises using the phone number in its SAFER Company Snapshot rather than a number someone gives you.
3. Check the driver and equipment at the gate
Compare the driver's ID with the name you were given. Match the tractor and trailer numbers and license plates. FMCSA suggests recording driver, vehicle and plate information and taking photos of the truck and trailer. That record helps law enforcement if a load later turns out to be stolen.
4. Make "no match, no release" a written rule
Dock staff need permission to hold a load. Write a simple rule: if the driver, carrier or equipment does not match, the freight stays on the dock until someone confirms the pickup by phone. Apply it to urgent loads, nights and weekends too. Those are the moments thieves count on.
5. Protect your shipping communications
Because so many thefts now involve compromised email, treat pickup numbers, bills of lading and appointment details as sensitive. Check sender addresses for look-alike domains before acting on any request. Turn on multi-factor authentication for shipping email accounts. Be wary of any urgent request to change pickup or delivery details.
6. Plan for holiday closures
Food and beverage remained the most stolen category in the third quarter, followed by metals, household goods and electronics. California, Illinois, New Jersey and Texas accounted for 57% of incidents. If you ship high-value or high-theft freight, avoid leaving loaded trailers unattended over long holiday weekends. Record seal numbers on the bill of lading, and confirm receiving hours so freight does not sit waiting at a closed facility.
If something goes wrong
Act quickly. Notify your transportation provider and your insurer, and file a police report. FMCSA lists several reporting channels, including its National Consumer Complaint Database and the FBI's Internet Crime Complaint Center. The faster a theft is reported, the better the chance of recovery.
For more on planning around tight holiday capacity, see our holiday freight checklist.
Shipping before the holidays? Share your lanes, pickup dates and delivery requirements with our team:
Request a Freight Quote
For recurring shipments, request a shipping account.
Sources
Verisk, “Fewer Cargo Thefts, Bigger Losses: Average Theft Value Jumps 72 Percent Year to Date” (CargoNet Q3 2026; Nov. 4, 2026)
FreightWaves, “Compromised communications linked to 40% of stolen loads in Highway fraud report” (Highway Q3 2026 Freight Fraud Index; Nov. 7, 2026)
FMCSA, “Broker and Carrier Fraud and Identity Theft”
FMCSA, SAFER Company Snapshot
FMCSA, National Consumer Complaint Database
FBI, Internet Crime Complaint Center
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